Warranty Policy

18 Months of Official Website Warranty

We are pleased to offer an 18-month warranty for all purchases made through our official website. This warranty period begins from the date of your purchase, ensuring that you have ample time to enjoy your AOBOSI appliance worry-free. During this period, if you encounter any issues related to manufacturing defects or malfunctions, we will be here to support you.

What Does the Warranty Cover?

Our warranty covers manufacturing defects and malfunctions that occur during normal use of the appliance. This includes issues with the product's materials, workmanship, and functionality. If you experience any problems within the warranty period, we will repair or replace the defective parts or product, ensuring it functions as intended.

What Is Not Covered?

Please note that the warranty does not cover:

  1. Damage caused by improper use, misuse, or neglect.
  2. Normal wear and tear.
  3. Accidental damage or damage due to unauthorized modifications or repairs.
  4. Consumable parts (e.g., filters, blades, etc.).
  5. Damage caused by failure to follow the product's instructions and guidelines.

How to Claim Warranty Service

If you encounter any issues covered by the warranty, here's how to proceed:

  1. Contact Us: Reach out to our customer support team through the official AOBOSI website or the contact information provided with your product.

  2. Provide Details: Explain the issue you're facing and provide relevant information, such as your order number and a description of the problem.

  3. Evaluation: Our support team will evaluate your request and guide you through the necessary steps to resolve the issue.

  4. Resolution: Depending on the situation, we will provide repair services, replacement parts, or a replacement product to ensure your satisfaction.

Trustworthy Purchase

AOBOSI is dedicated to offering high-quality appliances designed to simplify your life. Our 18-month warranty for purchases made through our official website （iaobosi.com). We want you to have complete confidence in your choice of AOBOSI products, knowing that we are here to support you in case of any unforeseen issues.

Connect with us

If you have any questions about our warranty policy or need assistance with a warranty claim, please don't hesitate to contact our customer support team at info@iaobosi.com. Your satisfaction is our priority, and we are here to serve you. Thank you for choosing AOBOSI!