Shipping&Return Policies


At AOBOSI, we are committed to providing you with high-quality indoor and outdoor appliances to enhance your daily life. We understand that shipping costs can add to your shopping expenses, which is why we have developed a straightforward and affordable shipping policy aimed at offering you more convenience.

Free Shipping within US Mainland

We are delighted to announce that for customers located within the US mainland, we offer free shipping services. This means that regardless of how much you purchase and wherever you are, we will cover the shipping costs for you, ensuring that you can enjoy AOBOSI products at the most affordable prices.


At AOBOSI, we value your satisfaction and aim to provide you with the best possible shopping experience. We understand that sometimes, despite our best efforts, a product may not meet your expectations or you may simply change your mind. To ensure a smooth and hassle-free process, we have established our Return and Exchange Policy, which outlines the procedures and conditions for returning or exchanging items purchased from AOBOSI.

30 Days Return and Exchange Policy

We offer a generous 30-day return and exchange policy from the date of delivery. This means that you have up to 30 days to decide if the product you purchased meets your needs and expectations.

Eligibility for Return and Exchange

To be eligible for a return or exchange, the following conditions must be met:

  1. Product Condition: The product must be in its original condition, unused, and in its original packaging with all accessories and documentation included.

  2. Initiating the Process: To initiate a return or exchange, please contact our Customer Support team within the 30-day window. You can reach our support team through our official website or the contact information provided on your purchase receipt.

  3. Reason for Return: We accept returns and exchanges for both quality-related issues and non-quality reasons. If the product has a quality-related problem, such as manufacturing defects or damage during shipping, we will provide a full refund or exchange at no additional cost to you. For non-quality reasons, please note that return shipping costs will be the responsibility of the customer.

Quality-Related Returns and Exchanges

If you believe the product you received has a quality-related issue, please contact our Customer Support team immediately at We will guide you through the necessary steps, which may include providing photographs or video descriptions of the problem.

For quality-related issues, AOBOSI will cover the cost of return shipping, and you will receive a full refund or a replacement product, depending on your preference.

Non-Quality-Related Returns and Exchanges

For returns or exchanges unrelated to quality issues, such as a change of mind or product suitability, the following conditions apply:

  1. Return Label: Please contact our Customer Support team at for Return Label.

  2. Return Shipping: Customers are responsible for return shipping costs. We recommend using a reliable shipping method with tracking to ensure the safe return of the product.

  3. Refund Process: Once we receive and inspect the returned product, we will process your refund within a reasonable timeframe. The refund will be issued to the original payment method used for the purchase.

Additional Information

  • Refund Amount: The refund amount will be the product's purchase price (for non-quality-related returns).

  • Processing Time: Please allow up to 10 business days for us to process your return and issue a refund.

  • Customer Support: Our Customer Support team is available to assist you throughout the return and exchange process. Feel free to contact us with any questions or concerns.

At AOBOSI, we are committed to providing high-quality products and excellent customer service. We hope that our return and exchange policy will help you make confident purchases and enjoy a worry-free shopping experience. If you have any further questions or require assistance with a return or exchange, please don't hesitate to reach out to us. Your satisfaction is our priority, and we're here to assist you every step of the way.